Downtown Appliance Home Center in Columbia, MO Closed now

Reviews about Downtown Appliance Home Center

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  October 21, 2019, by Nic Parks
  Bought Viking appliances for a new home. Hinge broke on the oven and we called them to service it. Charged us $74.50 to tell us it needed a new hinge and wanted over $500 to install new hinges. You're better off buying elsewhere.
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  May 11, 2019, by Scott Wendling
  Dishonest with pricing and service. I was quoted one fee for service call. Service tech showed up, replaced a wire nuts, and billed $85 more than the price I was given this far. When I called to ask about the price it was stated the repair person should have asked me about repair and quoted a price first. However, there is no concessions made despite not following policy and doing work that was not authorized. They did point out they offered an apology...
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  April 30, 2019, by Josh Behounek
  Had them come out for a repair on my Bosch dishwasher. The technician was very nice and on time. Unfortunately his diagnosis was wrong and he gave me a quote of the price of a new dishwasher to repair. Saying that I bought a cheap ($600) dishwasher 3 years ago. Argh. So I did a little Internet research and found an online place with great YouTube instructions. Had the part delivered in 2 days and installed the new water valve myself in about 2 hours. I keep trying to like/use this company as they are local and downtown but man it is hard. Yet again their customer service staff have proven how unhelpful they can be. Asked for a simple resolution & you would have thought I asked for the world. Maybe Monday’s are bad for everyone.