Johnston Paint & Decorating in Columbia, MO Closed now

Reviews about Johnston Paint & Decorating

• ★ ★ ☆ ☆ ☆

  February 28, 2020, by Amy
  My first visit to their store and I left in tears. I was treated like my business wasn't wanted, I was talked down to and made to feel stupid because I was unaware that an interior door was considered "trim", and the salesman even went as far as calling my landlord to inform him that I was trying to make changes to his property without permission. All I was trying to do was buy some touch up paint for a few patched nail holes (for which I had permission) and some touch up paint for the interior doors for very minor paint blemishes. While the salesman was on the phone with my landlord, I asked him if he could tell my landlord what my intentions were but he ignored me. When he hung up the phone with my landlord, he told me he wasn't going to tell my landlord anything because he wasn't going to be in the middle of it...after voluntarily putting himself in the middle of it. I left the store an absolute emotional wreck. I had to call and apologize to my landlord and explain that I was only trying to make improvements to his property and by no means was I trying to make any color changes without his permission. All I was trying to do was help maintain the property and somehow left the store feeling like a terrible person. I'm hoping that the salesman was simply having a rough day but it devastated me and I will never go back.